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Who ARE Three nines boutique? I haven't heard of you until now!
We are a brand new online boutique that opened in June 2016.
We carry really fun, vibrant and daring fashion styles, mostly for sizes 6-12.
Our goal is to create a destination for the fashionistas of the world, who want to find everything in the one place. When buying for the store, we always carefully hand pick a good variety of styles for all events and occasions, but that always reflect the lifestyles of the party girl who likes to escape to the beach or a festival far away from time to time.
We are all about giving you a unique and easy shopping experience online, with a fantastic returns policy.



How long does it take for my package to arrive?
If you live in Metro Brisbane, you will get your order the same day when purchased before 10:30 am Mon-Fri. Outside of that, if you live in a metro area in Australia we will dispatch your order the same day and you will receive your order the next business day! All purchases are sent via express shipping in Australia.
If your order is placed after 3pm, it will be dispatched the following business day.
If you live in a rural suburb, or in WA The package may take longer.
You will be emailed a tracking number when the item is shipped with AUS post so that you can keep up with your exciting new package coming your way.


What Countries do you ship to?
Currently we have set up easy shipping for Aus and New Zealand. We would be more than super excited to send anything to our overseas TNBeauties too, so just email us at hello@threeninesboutique.com to arrange a shipping option for you.


How do I know if my order has been shipped?
When we send your item, you will be automatically emailed a tracking number to let you know. You can use this to keep track of your package too.


How can I track my item?
With AUS post CLICK HERE 


Where do I send my returns to?
If for any reason you have changed your mind and want to return your order, we offer refunds within 7 days, and exchange within 14 days. Click HERE for more info:


Is there a store for me to try things on?
We have a store at 8/357 Logan Road, Greenslopes. QLD. 4120. 
If you don't have the time to try on feel free to use the incluses size guide attached to each item that is listed.
If you are after more info please email us a hello@threeninesboutique.com. or press the live chat option to ask for any help. Alternatively, you can call us Mon- Fri between 8:45 am and 6:00 pm on Phone- 0481757933


What are your sizes like?
Our Aussie labels are fairly true to size. However, there can be occasions where the product is produced in a bigger or smaller make, in which case we would state this in the product description. If you find that there are any issues with a size that we may not have known about, we are happy to exchange or refund you with no fuss.


What payment options do you accept?
We accept payment via PayPal or credit card (Visa, Mastercard) and AFTERPAY, or ZIP PAY.



Is your site secure?
Yes, Our site is secure. 
Three Nines Boutique uses the Shopify Gateway powered by Stripe for all it's online credit card transactions. This gateway provides a safe and secure means of collecting payments via the Internet and is a  PCI-DSS Certified Gateway. All online credit card transactions performed on this site using this gateway are secured payments.
Payments are in real time, with immediate response.
Your credit card info can not be viewed by anyone from Three Nines Boutique or any other person.
Stripe will encrypt and verify the integrity of traffic between the customer and the server.
Three Nines boutique also securely uses Transport Layer Security (TLS) so that is when you can see the 'HTTPS' on every single page, NOT just on the check out. This is the most secure technology, and the safest way to shop online.
To find out more about Stripe gateway through Shopify- CLICK HERE



Where are you based?
We are a based in Stones Corner/ Greenslopes in Brisbane.



What is Afterpay, and how does it work?
Afterpay allows to you set up an account with them, that you can use on any online store that accepts afterpay, and when you get to the checkout on the store you simply choose afterpay as the payment option.
You then make fortnightly payments over 8 weeks to afterpay via a direct debit.
You never have to remember this for yourself, as there is no transferring funds, and afterpay always text and email in advance to remind you that a payment will be coming out.
There is no interest when you use afterpay. 
To find out more about afterpay click HERE.



I want to follow your journey on social media?
Instagram username- @threeninesboutique
Snapchat username- @three9s
Facebook Profile- https://www.facebook.com/threeninesboutique/
And please tag us in your outfits #tnbeauties



Why shop with us?
Coming from years in retail, fashion buying and management- We know what it takes to make the customer happy!
1: Great quality and unique styles that you love.
2: Great customer service. This is why we offer no fuss refunds, yes! Even for a change of mind. We offer free/ or low flat rate shipping (depending on your purchase size).
3: Offering an easy way to shop and pay on a secure and easy to navigate store online.



If you have any other questions, feel free to email us hello@threeninesboutique.com
Live chat with us.
Call Nicki 0481757933

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